FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your advantages compared with other company?

Quick Response -Our team is consisted of a group of diligent and enterprising people, working 24/7 to respond client’s inquiries and question all the time. Most problems from clients can be solved within 12 hours.

Strong innovation ability- Usually other manufacturers/factories have a single pattern and a weak sample production ability. We have a professional designing and production team, which can design patterns for customers in a short time and make samples quickly.

What are available logistics options for shipment?

We can transport goods by various means of transportation
1. For 90% of our shipment, we will go by sea, to all main continents such as South America, Middle East, Africa, Oceania, and Europe etc., either by container or RORO / bulk shipment
2. For neighborhood countries of China, such as Russia, Mongolia, Kazakhstan, Uzbekistan etc., we can ship by road or railway
3. For light spare parts in urgent demand, we can ship it by international courier service, such as DHL, TNT, UPS, or FedEx

Can I put my own label and logo on the products?

Yes, And you also have two options as below.

(1)Send your label design to us, and we will make them for you and put them on the items.

(2)Send your finished labels to us, and we will put them on the items.

What is the average lead time?

For samples, the lead time is about 1-3 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when

(1) we have received your deposit, and

(2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Where is your factory located, is it convenient to visit?

Our factory is located in Shaoxing city Zhejiang province. We can provide business vehicle to take you coming and departure.